Payment and dispatch
The following terms and conditions apply:
Dispatch conditions
Domestic delivery (Germany) and neighbouring countries: Belgien, Bulgarien,
Dänemark,Estland,Finnland,Frankreich,Griechenland,Irland,Italien,Kroatien,Lettland,Litauen,Luxemburg,Malta,Niederlande,Österreich,Polen,Portugal,Rumänien,Schweden,Slowakei,Slowenien,Spanien,Tschechien,Ungarn,Vereinigtes Königreich,Zypern,.
Dispatch shall not be made to the following foreign islands: Kanarischen Inseln, Ceuta, Melilla , Nordzypern
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge shipping costs on the basis of the shipping weight:
Deliveries to foreign countries:
We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 4 - 8 days from conclusion of contract (if advance payment agreed from the date of the
payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with
the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
Accepted Payment options
- Payment in cash at the time of collection
- Prepayment via transfer
- Payment via PayPal
- Payment via PayPal Plus (credit card, direct debit, invoice)
- Payment by invoice
Further details on payment
Payment by invoice is only for authorities and public institutions.
The invoice amount is to be settled at the time of payment on invoice within 14 days.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.
Payment Method |
Customer Group*** |
all | |
all |
|
(pre-cash transfer) |
all |
(cash on pickup) |
all |
(purchase on invoice) |
Only for public institutions, schools and other educational institutions, after successful registration and activation possible. |
***Your specified customer group will be checked, whether you are entitled to use the offered payment method.
Product |
maximum weight |
maximum dimensions |
shipping costs |
Briefpost Kompakt |
up to 50g |
max. 23,5 x 12,5 x 1cm | 1,07 EUR |
Warensendung Maxi |
up to 0,5 kg |
35,5 x 30 x 15cm |
2,26 EUR |
Product |
maximum weight |
maximum dimensions |
shipping costs |
Päckchen |
up to 1 kg |
max. 30 x 30 x 15cm |
4,51 EUR |
Paket < 2 kg |
up to 2 kg |
max. 60 x 30 x 15cm | 5,83 EUR |
Paket < 5 kg |
up to 5 kg |
max. 120 x 60 x 60cm | 7,13 EUR |
Paket < 10 kg |
up to 10 kg |
max. 120 x 60 x 60cm |
8,91 EUR |
Paket < 31,5 kg |
up to 31,5 kg |
max. 120 x 60 x 60cm |
16,65 EUR |
International Shipping (to outside of Germany) - Shipping Costs and Conditions
Product |
maximum weight |
maximum dimensions |
shipping costs |
Briefpost Kompakt | up to 50g | max. 23,5 x 12,5 x 1cm |
1,79 EUR |
Großbrief International |
up to0,5 kg |
L+B+H = max. 90cm |
4,17 EUR |
Maxibrief International |
up to 1 kg |
L+B+H = max. 90cm |
8,33 EUR |
Zone |
Product |
maximum weight |
maximum dimensions |
shipping costs |
1 |
Paket < 2 kg |
up to 2 kg |
max. 60 x 30 x 15cm |
16,65 EUR |
|
Paket < 5 kg |
up to5 kg |
max. 120 x 60 x 60cm |
19,03 EUR |
|
Paket < 10 kg |
up to 10 kg |
max. 120 x 60 x 60cm |
24,98 EUR |
|
Paket < 20 kg |
up to 20 kg |
max. 120 x 60 x 60cm |
36,88 EUR |
|
Paket < 31,5 kg |
up to 31,5 kg |
max. 120 x 60 x 60cm |
48,78 EUR |
|
||||
2 |
Päckchen < 2 kg |
up to 2 kg |
max. 60 x 30 x 15cm |
15,11 EUR |
|
Paket < 5 kg |
up to 5 kg |
max. 120 x 60 x 60cm |
31,65 EUR |
|
Paket < 10 kg |
up to 10 kg |
max. 120 x 60 x 60cm |
40,45 EUR |
|
Paket < 20 kg |
up to 20 kg |
max. 120 x 60 x 60cm |
48,99 EUR |
|
Paket < 31,5 kg |
up to 31,5 kg |
max. 120 x 60 x 60cm |
58,30 EUR |
Zone |
Countries |
|
1 |
|
Belgium |
|
|
Bulgaria |
|
|
Denmark |
|
|
Estonia |
|
|
Finland |
|
|
France |
|
|
Greece |
|
|
Ireland |
|
|
Italy |
|
|
Croatia |
|
|
Latvia |
|
|
Lithuania |
|
|
Luxembourg |
|
|
Malta |
|
|
Netherlands |
|
|
Austria |
|
Poland | |
|
|
Portugal |
|
|
Romania |
|
|
Sweden |
|
|
Slovakia |
|
|
Slovenia |
|
|
Spain* |
|
|
Czech Republic |
|
|
Hungary |
|
|
United Kingdom |
|
|
Cyprus** |
2 |
|
Switzerland |
* Please note that for logistical reasons we are unfortunately unable to supply the Canary Islands as well as Ceuta and Melilla.
** Please note that we are unfortunately unable to supply Northern Cyprus for logistical reasons.